Most important element of our services are Empathy and Experience. A Foreign national died at India on Sunday morning. Family is under emotional trauma. They engage our services and request for speedy formalities and procedures etc. They want transfer of Human Remains from India to Singapore. Considering the Hospital, Govt, Police, AIIMS, High Commission, Air India, Cargo; Our promise is of 72 hours.
(For reference purposes: an Indian techie (working for the premium most IT company) died at Finland on 28-Dec. The Human Remains arrived at Delhi on 19-Jan)
But, ISAPL (An Air Ambulance company) is about ‘Humane to Those in Distress !‘
The Director-Operations Ms. Poonam Jain on her toes. Experience, connections and relations of 25 years come handy. The team expedites all the formalities, approvals, processes right over the Sunday and early Monday. ISAPL dispatches the Remains in flat 35 hrs. The FASTEST ever by our team. Because, we understand and empathize with the grieving family.
“Thank you very much as well miss poonam. You have been a great blessing“- the Family